We have relied on Innovo to support us in a number of strategic projects over the years. Their project leaders are seasoned and highly versatile and they have helped us in a number of complicated situations.
At Innovo, we quickly identify the requirements needed to achieve a wide range of business goals for healthcare organizations. Whether it is evaluating a new service, existing business support capability, or strategic service line, obtaining an objective third-party assessment can uncover improvement opportunities and identify unknown issues and risks.
Our methodology, which emphasizes knowledgeable experts, objective performance data, flexible data modeling, strong collaboration, and realistic implementation plans, produces sustainable results.
- Assessed the technology used to support the solid organ transplant (SOT) program for one of the country’s top transplant programs and identified opportunities to leverage technology more effectively
- Completed an assessment that identified a 25% overtime reduction opportunity for a large urban hospital
- Led multiple process improvement and standardization initiatives in large integrated health systems
- Reduced future appointment call volume by 80% and improved scheduling efficiency by 50% for the second-largest interpreter services department in the country